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Fiat 500 and MG ZS amongst nation’s least cherished new automobiles, survey reveals 

Fiat 500 and MG ZS amongst nation’s least cherished new automobiles, survey reveals 

A number of the best-known new automobile fashions, together with the Fiat 500 and MG ZS, have come backside of the rankings for buyer scores, based on the annual Which? automobile survey. 

The patron champion’s annual survey, primarily based on suggestions from over 50,000 drivers, ranked almost 60,000 particular person automobiles to determine the most effective and worst new automobiles to purchase within the eyes of UK motorists. 

Every automobile was given a buyer rating out of 100, which is made up of the proprietor’s satisfaction with their automobile and the chance they might suggest shopping for it to others. 

The Toyota RAV4 plug-in hybrid took pole place for proprietor satisfaction within the shopper champion’s evaluation. The Japanese SUV mannequin, described by one driver as ‘enjoyable and cozy to drive, with excellent acceleration’, raced to a mighty buyer rating of 95 per cent. The automobile was additionally described as ‘exceptionally economical’ – an more and more engaging trait in a automobile at a time when gasoline costs have elevated in worth in contrast to a couple years in the past. 

Toyota RAV4 plug-in hybrid

In second place was Skoda’s Excellent Property (2015), which acquired a powerful buyer rating of 93 per cent. The mannequin’s typical common worth is simply shy of £30,000 – a doubtlessly extra inexpensive possibility for households than the RAV4, which usually retails at round £42,500. 

Total, Asian producers led the best way when it got here to buyer rating, with both Japanese or South Korean fashions making up the remainder of the highest 5. The Honda Jazz Crosstar (2020-), Kia EV6 (2021-) and Mazda MX-5 convertible (2015-) all acquired buyer scores of 92 per cent. 

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The Jazz Crosstar, which is a full hybrid mannequin, is the most cost effective of the electrified automobiles within the prime 5, sometimes costing £27,500. 

The KIA EV6 is the one totally electrical mannequin within the prime 5. At round £45,000 it’s the costliest mannequin of the highest 5 scoring automobiles within the survey. 

Ending in final place within the shopper champion’s survey was the Alpine A110, which acquired a flood of destructive evaluations. Described as ‘fairly annoying to drive’ by one motorist and a automobile that ‘breaks down rather a lot’ by one other, the mannequin might solely muster a buyer rating of 60 per cent.

Among the many least satisfying automobiles was the MG ZS (2018-), which was the fifth hottest automobile in September 2023, based on gross sales figures from business physique the Society of Motor Producers and Merchants. The MG acquired a buyer rating of 68 per cent.

The Fiat 500 (2008-), Audi A3 Saloon (2020-) and Citroen C3 (2017-) additionally completed within the backside 5, posting buyer scores of 70 per cent, 71 per cent and 74 per cent, respectively. 

The continued reputation of electrified autos highlights the necessity for the federal government and motor business to work collectively to make sure the transition to a lot of these autos is as easy as attainable for shoppers. 

Which means making certain infrastructure, resembling public charging networks, are straightforward to make use of and dependable, whereas different boundaries resembling excessive upfront prices when buying an electrical automobile are addressed. 

Natalie Hitchins, Which? Head of Dwelling Merchandise and Providers, mentioned: “It’s no coincidence that essentially the most satisfying automobiles to drive come from manufacturers with a persistently excessive popularity for reliability. 

“Like final yr, Asian producers cleared the path over their European counterparts, with well-known fashions from the likes of Citroen, Fiat and Audi languishing in direction of the underside of the desk. 

“Our analysis additionally discovered that drivers are passionate about automobiles which might be at the least partially electrified. The federal government and business should do every little thing of their energy to make the transition to these fashions as easy as attainable.” 

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