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Gross sales Help Staff Chief – Motor Finance On-line

Gross sales Help Staff Chief – Motor Finance On-line


Gross sales Help Staff Chief
Slough
£30k-32k plus automotive and nice advantages

My consumer is a specialist supplier of auto finance, rental and insurance coverage merchandise. They’re in search of a Staff Chief Gross sales Help specialist to affix their busy workforce.

Overview

Chargeable for main a workforce of Gross sales Help Specialists guaranteeing our prospects’ expertise is market-leading.

Your function

  • Managing a workforce of six Gross sales Help Specialists
  • Collaborate throughout departments to make sure that finest follow is shared and that issues are resolved shortly with options agreed to forestall reoccurrence
  • Managing efficiency by conducting conferences with colleagues as people and as a bunch to inspire and drive the achievement of outlined departmental targets
  • Instilling a robust customer-centric tradition enabling colleagues to deal with what actually issues
  • Handle efficiency, coach and assist your workforce to attain their private, skilled and efficiency objectives
  • Empower others to identify alternatives to make a distinction in our processes and construct efficiencies to drive steady enchancment
  • Construct colleague information to allow the administration of enquires and typical enterprise challenges
  • Often overview the standard of your workforce’s buyer interactions to enhance the shopper expertise and assist the constructing colleague information agenda
  • Act because the escalation level for companions, prospects, sellers and brokers enquiries

Your abilities

  • Prioritisation
  • Glorious communication abilities
  • Buyer centered
  • Be hands-on and clear up issues
  • Preserve professionalism in all features

Your expertise

  • Minimal 12 months expertise in managing groups of individuals
  • Expertise in Monetary Companies Contact Centre environments
  • An empathetic and developmental management model
  • Have labored in a fast-moving, progressive, sales-driven setting

For extra data, contact Vicky on 01279713900

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